Pouby LLC (“we,” “our,” or “us”) built the Ping app as a communication platform. This Privacy Policy explains how we collect, use, and protect your information when you use Ping.
1. Information We Collect
- Account Information: Date of birth and a personal memory question (used only for account recovery).
- User Content: Messages you send and receive through the app.
- Identifiers: An app-generated user ID to create and maintain your account.
- Diagnostics: Basic technical data such as crash logs and performance information.
2. How We Use Your Information
- Create and manage your Ping account.
- Enable sending and receiving messages.
- Help you recover your account if you lose access.
- Improve the stability and performance of the app.
We do not sell your data to third parties.
3. Data Sharing
We do not share your personal information with advertisers or external marketers. Data may be shared only:
- If required by law or legal process, or
- To protect the security and integrity of our services.
4. Security
We take steps to protect your information, including encryption and secure storage. Users connect with each other using temporary codes generated by our system, not their personal phone numbers.
5. Your Choices
- You can delete your account at any time.
- When you delete your account, your messages and account data are permanently erased from our servers.
6. Children’s Privacy
Ping is not intended for children under 18. We do not knowingly collect information from children under 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Pouby LLC
- Address: 1155 S Havana St
- Email: pingsupport@pouby.com